Key Takeaways:
|
Within the ever-evolving panorama of housing and actual property, organizations should keep on high of compliance coaching to make sure effectivity and regulatory adherence. For Stockport Houses Group, a U.Okay-based nonprofit housing administration group overseeing 12,000 properties, sustaining a streamlined and interesting coaching program was a problem—till they discovered Litmos.
Compliance Coaching Challenges for Stockport Houses Group
Earlier than adopting Litmos, Stockport Houses confronted quite a few challenges with engagement and their compliance coaching program. Their coaching reminders and compliance monitoring processes have been guide, resulting in inefficiencies and inconsistencies. Some workers had not accomplished the required coaching for years, and there was restricted skill to tailor compliance content material to fulfill particular regulatory and organizational wants. Conventional coaching strategies additionally struggled to interact workers, failing to deal with numerous studying preferences.
In accordance with John Madden, Folks & Organizational Improvement, L&D Associate at Stockport Houses, “Litmos has been a long-standing associate of Stockport Houses Group, persistently adapting to the ever-changing social housing panorama. Past providing off-the-shelf content material and a sturdy content material authoring instrument, Litmos has offered tailor-made help via specialist experience to fulfill our particular wants.”
Why Litmos?
Litmos offered the right resolution by introducing automation, content material customization, and gamification into the coaching course of. Automated compliance monitoring allowed managers to observe coaching completion via dashboards, set due date reminders, and implement escalation processes for overdue programs. Customization via the Content material Authoring Instrument enabled the group to create tailor-made programs, reminiscent of their specialised coaching on damp, mould, and condensation in response to regulatory modifications.
“The built-in Litmos Content material Authoring Instrument inside the platform has been instrumental within the success of our initiatives, enabling fast turnaround occasions and environment friendly content material creation. We now have used the instrument to quickly develop coaching on vital sector subjects that weren’t beforehand out there on-line, reminiscent of Damp, Mildew & Condensation, and Knowledge Literacy. These topics are important for regulatory and compliance functions and play a key function in empowering our colleagues with the information they should present the absolute best providers to our clients,” in accordance with Madden and Jade Whittle, Studying & Improvement Associate, Stockport Houses Group.
Gamification performed a key function in boosting engagement. Staff have been incentivized with badges, prize attracts, and interactive initiatives like Neurodiversity Consciousness Month and Psychological Well being Consciousness Month, which noticed excessive participation charges. A blended studying strategy, combining eLearning with face-to-face workshops, created a more practical coaching expertise.
Litmos Influence on Compliance and Engagement
Since implementing Litmos, Stockport Houses has seen vital enhancements in compliance and engagement. Compliance charges soared to 96-98%, far exceeding their preliminary goal of 80-85%. System utilization quadrupled as workers accessed each necessary and non-obligatory coaching, demonstrating a newfound enthusiasm for studying.
“In Might 2024, for Psychological Well being Consciousness, we leveraged Litmos’ 60-second expertise programs, providing bite-sized classes on subjects like sleep habits, consuming at your desk, and wholesome work routines, alongside longer consciousness programs. These non-obligatory programs and initiatives noticed remarkably excessive engagement. The Neurodiversity Consciousness initiative additionally noticed round 407 colleagues—roughly 57%—collaborating, which was thrilling because it was all non-obligatory,” defined Whittle.
The introduction of automated compliance monitoring proved to be transformative, empowering managers with dashboards to observe workforce compliance, due date options, automated reminders, and escalation processes for driving completion. This not solely enhances transparency but additionally fosters a tradition of accountability. Moreover, by automating processes and benefiting from the Group Chief function for managers, assistant administrators, and heads of service, the Stockport Houses studying and growth workforce is ready to delegate administrative duties to managers, permitting the L&D workforce to deal with strategic initiatives. This shift contributed to a constructive cultural change, with workers proactively in search of coaching alternatives.
Wanting Forward: The Way forward for Coaching at Stockport Houses
The success with Litmos has impressed Stockport Houses to broaden its coaching initiatives additional. The group plans to consolidate extra coaching programs into Litmos, making a extra unified studying platform. They’re additionally conducting a expertise hole evaluation to strategically plan coaching budgets and deal with key areas of growth. AI-driven course suggestions are on the horizon to personalize studying experiences, they usually plan to leverage Litmos for his or her twentieth anniversary celebrations, utilizing interactive studying initiatives to interact workers.
“Whereas we weren’t immediately concerned within the preliminary procurement, our latest procurement train reaffirmed Litmos as our LMS for the following two years. We’re excited to proceed our collaboration and discover new alternatives collectively,” explains Whittle.
Driving Compliance by Making a Tradition of Studying
Stockport Houses Group’s journey with Litmos is a testomony to the facility of automation, customization, and gamification in compliance coaching. By embracing these methods, they’ve fostered a studying tradition that not solely drives increased charges of compliance but additionally empowers workers with the abilities they should thrive. Their success serves as an inspiring instance for organizations trying to improve their coaching applications and create a tradition of steady studying.
Curious about studying extra about Stockport Houses Group’s success with Litmos? Take a look at their full case research right here.
