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What are you binge-watching on TV proper now? For me, it’s the most recent season of Severance. The storytelling is so good that I can’t wait to see what occurs subsequent. Just like the employees at Lumon Industries, I’m determined for solutions! I’ve change into invested within the narrative, linked to the characters and interested in their world.
But I’m removed from distinctive on this. People are hard-wired for storytelling. After we hear a narrative, our brains activate as if we’re experiencing it ourselves. This ‘mirror neuron’ impact can be utilized to tutorial design to make content material extra relatable and compelling.
Weaving coaching content material right into a narrative captures the learner’s consideration, sparks curiosity and fosters a deeper connection to the fabric. Finished properly, storytelling not solely enhances comprehension but in addition helps us retain and retrieve info extra simply. All of us keep in mind what occurred to Little Pink Using Hood, don’t we? Which is why I typically joke that fairy tales are the primary compliance coaching we ever take…
On this article I’ll share some video excerpts from in style Litmos programs which can be wonderful examples of how eLearning programs can leverage storytelling strategies to drive engagement and enhance comprehension.
Various Views for Efficient Storytelling
In the event you stroll right into a bookshop right now and decide up a novel at random, chances are high it makes use of first-person narrative. The story is advised from the perspective of a personality contained in the story, utilizing “I” or “we” pronouns. We’re given a window into their ideas, feelings, and perceptions.
However for those who walked right into a bookshop 300 years in the past, the story is more likely to make use of third-person narrative, the place the narrator is exterior the story, referring to the characters utilizing “he” “she” or “they”. This wider view of the story permits the narrator to current occasions extra objectively.
Against this, tutorial writing and eLearning tends to make use of second-person narrative. That is the place the narrator instantly addresses the learner as “you,” which has apparent advantages when it’s worthwhile to guarantee a learner is aware of what to do in a given state of affairs. It’s unambiguous and direct.
Every perspective affords distinctive benefits for participating learners and enhancing their instructional expertise. However as storytelling tendencies change and audiences change into extra refined, there’s quite a bit to be gained from breaking out of the standard second-person narrative in eLearning.
Let’s check out how Litmos Originals, our in-house pre-built coaching programs, leverage storytelling strategies to assist customers present extra compelling and interesting studying experiences.
Examples of First Individual Perspective in eLearning
Utilizing first particular person perspective to inform a narrative helps learners relate extra personally to the lesson being taught, by creating empathy with the protagonist. This system is particularly efficient in eventualities the place private reflection and emotional engagement are essential.
In our Neurodiversity collection, the first-person perspective is used for example the actual challenges confronted by neurodivergent candidates in interview conditions:
Examples of Second-Individual Perspective in eLearning
At Litmos Originals, we use second-person perspective to position learners on the coronary heart of the narrative. We’re not merely addressing the learner as “you,” and telling them what to do, we’re immersing them in simulation-based coaching, the place their selections instantly affect the result of the story.
In our Worker Expertise Administration (EXM) collection, now we have constructed environments and simulations that mimic a contemporary distant office, utilizing this attitude to not solely ‘inform’ learners what to do, however ‘present’ them methods to do it:
Examples of Third-Individual Perspective in eLearning
For a extra goal, documentary-style strategy, third-person narration gives a broader perspective on a subject and permits learners to watch and analyze conditions from an exterior standpoint. This may be useful for creating vital pondering expertise and understanding advanced programs.
In our California Office Violence Prevention course, this attitude is used to offer learners with an goal overview of an occasion:
A Query of Perspective
When Daniel Defoe revealed Robinson Crusoe approach again in 1719, its autobiographical, first-person fashion was ground-breaking. However what if the identical story was advised from Friday’s perspective? Or from the perspective of Crusoe’s rescuers? Think about how completely different every of the examples I’ve shared can be in the event that they used a special perspective?
For Tutorial Designers, deciding methods to current the data is as essential as deciding what info goes right into a course. Nonetheless, that isn’t to say after getting chosen one perspective, you’re locked into it.
Take a look at this instance from one in every of our programs on Accessibility for Ontarians with Disabilities. The framing of the situation subtly shifts between first and third particular person perspective, whereas sustaining a second-person tone:
Leveraging Frequent Narrative Constructions in eLearning
Regardless of their very completely different use of perspective these examples all have one factor in frequent: they take the learner on a journey of discovery. This can be a frequent storytelling method, which hooks us as readers, moviegoers and, sure, as learners, too.
In his 1949 ebook, The Hero with a Thousand Faces, the author Jospeh Campbell recommended that the majority mythology follows the identical elementary construction, which he known as “The Hero’s Journey”. An abnormal particular person is known as on an journey, faces challenges and hardships in an unfamiliar world, undergoes a private transformation, and returns dwelling with one thing priceless to share. The right studying expertise!
A long time later, the author Kurt Vonnegut simplified this story sample into simply three elements. His “Man in a Gap” mannequin focuses on a personality who faces an issue (they’re caught within the “gap”), then overcomes it, and finally ends up higher off than earlier than. By plotting this story on a graph, Vonnegut confirmed that we’re extra invested in tales the place the protagonist improves their state of affairs. We wish the hero to win. This has clear parallels with office coaching, the place we have to increase security requirements, scale back complaints, or proper a unsuitable.


An illustration of Kurt Vonnegut’s “Man in a Gap” graph from the Litmos webinar, “Grasp Storytelling in L&D This 12 months”. On this illustration, Litmos mascot Lenny is digging himself out of the proverbial gap (a studying and/or enterprise problem).
Think about the next the subsequent time you’re creating an eLearning course:
- How does your alternative of perspective have an effect on the presentation of the data?
- Is your learner “within the gap” themselves or serving to another person in issue?
- By the tip of the coaching, has your learner not solely elevated their expertise and information, but in addition resolved the storyline in a approach that can assist them retain and recall these classes later?
Within the age of Tiktok, AI, and streaming providers, consideration spans are quick. Learners are on the go and consuming content material continuously. Constructing participating narratives into your programs can set your eLearning initiatives aside.
When skillfully utilized, these storytelling strategies can remodel eLearning programs into compelling, memorable, and impactful instructional experiences. Whether or not it’s a brief microlearning module or a extra in-depth suite of programs, making purposeful selections about perspective and setting, following a easy three-act construction, and instantly linking your studying outcomes to this narrative is a blockbuster components.