HealthSherpa strongly believes in creating inclusive, equitable areas, which construct belief, respect and a way of belonging which are vital to our tradition and work. We’re excited to function our colleagues and listen to extra about their experiences at HealthSherpa, from their first touchpoints all the best way as much as their tenure and progress. On this put up, hear from Agent Help Lead Kino Servín, about earlier roles that led him to HealthSherpa, how he reveals up as his genuine self, and his love for languages.
Previously I labored for a grassroots group that linked Californians to inexpensive well being care. When I discovered the job at HealthSherpa, it was a chance to return to working with the Inexpensive Care Act (ACA) and serving to folks make higher choices about their healthcare. At HealthSherpa I assist customers discover educated brokers and guarantee brokers can present shopper assist – solely this time, in a nationwide setting.
I come from a predominantly Latino neighborhood; a lot of of us in the neighborhood don’t converse English or have entry to assets in regards to the ACA. HealthSherpa actually makes a distinction for these communities.
Most significantly, it permits me to be my most genuine self. I’ve an image of my companion & little brother as my work profile image on Slack. It helps begin the dialog with different folks – who am I personally, and who’re the folks on this image? I’ve discovered HealthSherpa extraordinarily open and understanding. After I discuss to folks right here who’re inquisitive about studying extra about me, I can inform they’re not simply asking for the sake of asking – they’re genuinely inquisitive about desirous to know extra about me and my life. It’s this sort of tradition that has made me really feel extra comfy right here than I’ve in some other job.
I’m developing on three years at HealthSherpa and we’re about to enter what can be my third Open Enrollment Interval (OEP). I’ve performed a number of issues in my time right here that I didn’t anticipate. I’ve spoken on webinars, led trainings – issues that finally assist insurance coverage brokers work out what data they want with a purpose to excel of their work.
General, I’m most happy with having helped develop a robust data base for brokers through the years I’ve labored right here. What we’ve constructed over the crucible of OEP these previous few years has exemplified the teamwork ethos that you just’ll discover at HealthSherpa. To look again and take into consideration what I’ve performed right here – it’s eye-opening, in a great way. It makes me assume, “Wow, that is what we’ve been capable of accomplish; that is how I’ve grown.”
- Be your most genuine self. We’re extraordinarily personable at HealthSherpa; it will possibly really feel daunting, particularly in an interview, to come back out of your shell. However that’s essential to standing out.
- When you’re right here, I’d strongly advocate you embrace the unknown. You might need a baseline concept of what the ACA is, however as you dive deeper, there’ll all the time be some aspect of the ACA that you just’ll encounter, and also you received’t acknowledge or perceive it instantly. These are alternatives to study one thing new, and your group will assist you to determine it out. It’s vital to assist one another in our work, in order that we are able to additional deepen our data base.
I really like working towards languages and translating for people in numerous methods. I’ve love each for the languages themselves, and in addition the training and acquisition of language expertise. For me, studying languages is about attending to know folks and their environments. It’s a talent, nevertheless it’s additionally a strategy to study extra in regards to the world.
I’m bilingual in Spanish and English and in addition discovered Japanese as a baby. Later in life, I studied French and German as properly. I really feel like I can’t fairly name myself a polyglot, however at residence there are phrases, phrases, and entire sentences in Japanese or Spanish though we primarily converse English- it’s a little bit of a whirlwind.
Wish to work with Kino and the remainder of our phenomenal group? Click on right here to discover present openings and listen to from extra teammates at HealthSherpa!
