HealthSherpa strongly believes in creating inclusive, equitable areas, which construct belief, respect and a way of belonging which can be essential to our tradition and work. We’re excited to characteristic our colleagues and listen to extra about their experiences at HealthSherpa, from their first touchpoints all the best way as much as their tenure and development. On this submit, hear from Vice President of Product Administration Patricia Pichardo, who opens up about why she mentioned sure to HealthSherpa, her private journey to mission-driven work, and what her day-to-day seems to be like.
I’ve been at HealthSherpa for nearly 2 months now. There was an acquisition at my final firm, and it led to a whole lot of change; it opened my eyes to exterior alternatives. I began getting pinged so much by recruiters and there have been attention-grabbing jobs opening up. I’d labored in liquor straight earlier than HealthSherpa; however earlier than that, I’d labored in a mission-driven surroundings, and I actually missed that mission connectivity.
So after I began exploring new alternatives, what actually made HealthSherpa stand out was the mission, and the chance to do what I do professionally to usher some good into the world.
Personally, when Hurricane Maria hit Puerto Rico in 2017, I discovered myself advocating for Puerto Ricans within the diaspora – it actually wakened one thing inside me. With buddies and different volunteers, we had been in a position to take action a lot – we helped individuals get out of the Island, helped feed kids who had been going with out meals, helped individuals get entry to primary wants.
After this expertise, I began desirous about different points that weren’t essentially straight impacting one thing that I used to be near. So when Sarah (Ahn, Senior Recruiter) reached out to me about this position at HealthSherpa, it felt like a complete match for me. How would I get higher if I obtained sick, and I didn’t have ample insurance coverage? That could be a actual concern, an actual downside. And HealthSherpa is fixing it – and it’s a worthwhile firm, with a dedication to range, fairness and inclusion. It was a complete no-brainer to say sure to speak about this position.
There have been a number of issues that stood out to me:
- The human contact. I’d labored with good recruiters earlier than, however at HealthSherpa, it wasn’t simply the recruiter. Sarah launched me to the subsequent individual, who introduced the identical nice contact and humanity to the method. It was clear that the recruiter and the hiring supervisor shared the identical values, and that there was clear intention informing the method.
- The candor. Sarah and all the individuals on the interview workforce had been very candid with me about what the true issues had been, the true wants had been, and what the precise actuality at HealthSherpa seemed like.
- The belief. The workforce trusted one another in a really implicit method. Later within the course of, I obtained to satisfy a few of my teammates, friends and direct reviews. The conversations felt natural and real with the workforce as effectively. It didn’t really feel just like the workforce was being evaded the method; they requested questions (and vice versa), and it confirmed me that the recruiter and hiring supervisor positioned a whole lot of belief within the workforce, too – and from the conversations, it felt clear that the belief existed in each instructions.
So, not solely are they human, and candid, however they belief one another. They really feel actually comfy about one another’s positions. After I spoke to George (Chief Government Officer), he mentioned that he didn’t must assess whether or not I’d be a superb product chief – that was Cat’s (Chief Product Officer) job. He simply wished to determine whether or not I’d be a superb match for the corporate generally, and to supply the chance to ask questions of one other co-founder who wasn’t managing this position.
I get up within the morning and work out at the very least 3x/week earlier than beginning the day. After this, I sit down and have some quiet time. I spend time planning my day, establishing my conferences, and making certain that I’m arrange for fulfillment for the remainder of the day. I normally have conferences after that – roughly 2-4hrs of conferences per day, and 2-4 hrs of quiet time, whether or not pre-planned or ad-hoc.
It’s a fantastic combination of collaboration, listening in, and asking the precise questions and ensuring that we’re ready to make the precise selections. Often my day ends with a gathering – a 1:1 with my supervisor or a direct report, or a company-wide assembly. I’d thought that this is able to really feel odd as a result of I used to spend time on the finish of the day by myself, however I’ve discovered this actually energizing. There’s additionally a lot to study – I go away the day nearly each day feeling energized and like I’m studying. I go away the times very glad.
I’ve discovered that there are issues that we take without any consideration, that aren’t as simple as they appear. Everybody is aware of about healthcare; no person goes by way of life with no need it, with out taking part on this system indirectly. There’s a lot to study as a client – and it’s unusual to consider this, as a result of it’s one thing primary, regular, wanted, and important. You will get sick in some unspecified time in the future, and also you will inevitably want healthcare.
So, studying the complexities of the house is de facto essential. There are issues that you just may suppose are easy and you discover out that they’re truly very sophisticated. I’ve been approaching a whole lot of this with humility, and counting on the folks that I’ve been working with to assist me get on board. I 100% should depend on my teammates to arrange me and maintain me up after I make errors.
I’d say two issues:
- When you’re desirous about working right here, don’t suppose twice. It’s best to positively discover alternatives with us, and apply whenever you see one thing that could possibly be a superb match for you.
- For somebody who isn’t so certain about HealthSherpa, for no matter purpose – contemplate the place you’re and the impression you make the place you’re, after which contemplate the potential impression you can make engaged on one thing that may assist remedy such an enormous downside. There’s nothing that feels higher than doing a job you take pleasure in, and figuring out the way it will profit individuals in an enormous method.
Need to work with Patricia and the remainder of our phenomenal workforce? Click on right here to discover present openings and listen to from extra teammates at HealthSherpa!
