Award-winning U.Okay.-based housing affiliation Stockport Houses Group lately joined a Litmos LinkedIn Stay session titled “Litmos Studying Break: Compliance Coaching Success with Stockport Houses.”
Throughout this dialog, Stockport Houses Group’s Studying & Growth (L&D) Companions Jade Whittle and John Madden chatted with Litmos’ Buyer Success Supervisor Stephen Farrar about how their group was capable of efficiently transition from conventional in-person compliance workshops, to an internet compliance coaching program, and the way they used their Studying Administration System (LMS) to attain compliance objectives, overcome frequent compliance coaching challenges, and meet the most recent U.Okay. regulatory necessities via compliance coaching.
Making necessary and elective compliance coaching extra participating
Within the webinar, Madden and Whittle mentioned how their group has reworked its compliance coaching by leveraging their Litmos LMS for compliance. They emphasised the significance of mixing necessary and elective programs to create participating studying experiences and talked about the excessive ranges of engagement they achieved with elective neurodiversity consciousness programs and psychological well being consciousness trainings.
Discussing how Stockport Houses leverages their Litmos library of pre-made programs Madden acknowledged, “For neurodiversity, we’re simply selecting off what you guys have gotten already after which placing it collectively. That basically helps us kick it off with minimal fuss.” Whittle added, “We’re actually making an attempt to deliver that tradition of studying via Litmos… we’ll see folks accessing the system to do programs that aren’t necessary, that they need to do.”
The duo additionally talked about how they use the gamification options of their LMS to drive engagement. “We’ve put some enjoyable in there [through] gamification and the elective programs,” Whittle defined. “And I believe when senior management groups and executives see that individuals have that need to be taught and so they’re logging in and doing that studying with out somebody saying, ‘You completely should do that,’ that basically helps construct that tradition [of learning.]”
Saving time and prioritizing technique with automation and self-service LMS options
Stockport Houses has successfully used their Litmos LMS’ automation and self-service options to save lots of time and allow a extra strategic give attention to studying. The group used their LMS to automate compliance duties like reminders and supervisor escalations, liberating up their lean L&D workforce to give attention to creating participating and efficient coaching applications.
Madden in contrast Stockport Houses’ outdated compliance coaching course of to their present, extra automated one, explaining, “We had six programs that colleagues needed to do, however there have been no checks on these of once they needed to be re-done. Now, we’re getting extra data by checking on the [Litmos] Dojo. We are able to arrange groups, for instance, and we are able to get the reminders accomplished robotically, get the supervisor set as much as assessment it.”
Aligning staff throughout the group with shared values and goals
An built-in LMS will help align staff with the group’s values and work in direction of its goals. At Stockport Houses, their LMS was used to instill the group’s values throughout the workforce, selling a tradition of steady studying and growth.
Madden and Whittle illustrated how their LMS was instrumental in aligning their workforce with Stockport Residence’s values. Jade talked about, “Certainly one of our teams desires to ship glorious customer support, which is pushed by buyer suggestions and expertise. So, we are able to use buyer suggestions – the voices of our clients – to assist us form our studying initiatives.”
This give attention to aligning studying with organizational values has evidently paid off. Since implementing Litmos, Stockport Houses has achieved a big enhance in compliance charges, with charges presently between 96% and 98%.
The group has additionally used Litmos to create bespoke coaching content material, together with a course on Damp, Mildew, and Condensation that helped them keep compliant with latest U.Okay. housing laws. When discussing future plans for Stockport Houses, Madden and Whittle enthusiastically defined the methods by which they hope to combine Litmos with their folks administration system. Different objectives embrace: making a coaching wants matrix for each function inside the group, discovering new subject material consultants to create extra studying content material, and persevering with gamification and engagement initiatives to drive compliance completion charges.
Able to dive into this participating dialog? Watch the recording of “Litmos Studying Break: Compliance Coaching Success with Stockport Houses.”
To hitch future LinkedIn Studying Break periods, make sure that to comply with Litmos on LinkedIn.
