ROUTE. SWITCH. TSHOOT.
You would possibly recall that again in 2010, the very talked-about CCNP Routing & Switching certification included these three exams. Quick ahead to immediately, and I nonetheless keep in mind TSHOOT fondly. The examination was a very new expertise: After answering a couple of multiple-choice questions, you had been introduced with a collection of bother tickets and needed to decide what was damaged in a fancy community, the place the problem was situated, which know-how wanted to be mounted, and which instructions to deploy to resolve the problem. This was correct troubleshooting, and the examination really examined your information of Cisco routing and switching applied sciences. Cisco even publicly shared the community topologies used within the TSHOOT examination that will help you put together.
I keep in mind taking the TSHOOT examination a number of occasions to recertify my CCNP R&S. I used to be educating ROUTE, SWITCH, and TSHOOT programs for studying companions but additionally at a neighborhood Networking Academy. My NetAcad college students loved the problem of fixing these complicated community points as they consolidated their routing and switching expertise.
In 2020, Cisco Studying & Certifications retired the outdated CCNP Routing & Switching certification and launched the CCNP Enterprise, changing ROUTE, SWITCH, and TSHOOT with the brand new ENCOR and ENARSI exams and programs. Apparently, the present ENARSI examination subjects embody a number of “troubleshooting” duties, making it a stable contender for changing TSHOOT, however ENARSI additionally serves because the substitute for ROUTE because it covers superior routing subjects.
Though I like ENCOR and ENARSI, I (and lots of others) miss the TSHOOT examination and course.
After I joined Cisco in 2021, I proposed a Cisco Reside session primarily based on my TSHOOT educating expertise. I designed a fancy IPv4 and IPv6 community and created 27 bother tickets for attendees to repair throughout a four-hour instructor-led lab. The lab has been so widespread that over the previous three years I’ve introduced it 9 occasions at Cisco Reside occasions, with a tenth and eleventh arising at Cisco Reside Amsterdam in February 2025.
You could be questioning “Patrick, why are you telling me all this?”
Properly, I’ve received some thrilling information to share. WE’VE DECIDED TO BRING BACK THE TSHOOT COURSE!!!!!! We’ve up to date the content material, renamed it, and made it obtainable on Cisco U. for All Entry subscribers!
The brand new studying path is known as Troubleshooting Cisco Enterprise Networking Options (ENTSH) and contains two tracks. The primary observe covers troubleshooting methodologies and procedures in addition to greatest practices for community upkeep. The second observe is damaged down into 5 case research that require you to resolve bother tickets logged by your colleagues at fictitious firms.
The case research appear to be this:
On Monday, you arrive at your office at SECHNIK Networking Ltd. 4 workers inform you that all the pieces labored fantastic on Friday, however now they’re going through points. Because the senior engineers are all out, it appears that you’re the one one on web site who can repair the next points:
- Kimberly, the person on PC1, can not entry knowledge on the server at 172.16.200.10.
- Andrew, the person on PC2, can not entry the Web. Andrew is attempting to entry the general public server at 209.165.200.2.
- Carol, the person on PC3, can not use SSH to connect with the server at 172.16.200.10.
- Jack, the person on PC4, says he needs to entry the Web via IPv6. Jack provides that as a result of Andrew has entry, so ought to he.
Every case research revolves round a distinct community infrastructure and can take a look at your information of VLANs, trunks, STP, EtherChanel, FHRPs, EIGRP, OSPF, BGP, NAT, ACLs, SSH, IP SLAs, route redistribution, DHCP, NTP, and AAA.
The labs for ENTSH are totally virtualized and spin up inside three minutes, permitting you to shortly get began together with your studying. Every lab features a debrief that analyzes and explains the difficulty tickets. These debriefs aid you perceive easy methods to greatest resolve the problems customers report.
Should you’re fascinated about seeing a demo of ENTSH, take a look at the Snack Minute we are going to launch February 18, 2025, during which I’ll present Kareem Iskander and Matt DeNapoli what the brand new studying path seems like.
Should you’re planning on attending Cisco Reside in Amsterdam or San Diego, you possibly can register for my CCNP Enterprise Palms-On Troubleshooting lab (LTRCRT-2002) and see what number of bother tickets you possibly can repair in 4 hours!
Take a look at the brand new Troubleshooting Cisco Enterprise Networking Options (ENTSH) studying path on Cisco U., and be taught to troubleshoot like a professional!
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