Litmos just lately hosted a webinar titled “Prepared Set Go: Driving Productiveness, Retention, and Time to Worth with Steady Onboarding,” which centered on how Litmos buyer LaborMax Staffing revolutionized its onboarding program by their signature Progressive Studying Mannequin. Through the webinar, Litmos Chief Studying Officer, Dr. Jill Stefaniak and LaborMax Staffing’s Studying & Improvement Specialist, Jessica Crouse supplied insights and techniques for bettering onboarding processes, particularly for organizations with small L&D groups.
LaborMax Staffing is a prime U.S.-based staffing company that takes a singular method to studying and improvement. Their onboarding program, delivered by LaborMax College – powered by Litmos – has resulted in main wins for LaborMax Staffing in 2024 – leading to $233K in financial savings, greater than 27K course completions, and a four-week ramp up time for 71% of latest staff!
To be taught extra about how one can streamline your steady onboarding applications to drive retention and engagement, view the total webinar recording.
Onboarding is only the start
The webinar highlighted the significance of a steady onboarding course of, significantly in a high-turnover business like staffing. Crouse emphasised that the primary month of onboarding is essential for constructing a stable basis, nonetheless, she harassed that that is only the start: “This isn’t meant so that you can utterly know each single factor about your job proper after you are taking it.” Dr. Stefaniak reminded attendees {that a} streamlined method to onboarding can stop cognitive overload for brand spanking new staff, serving to them really feel much less overwhelmed of their first 90 days.
The audio system additionally highlighted the significance of ongoing studying past the preliminary onboarding interval. On the 6-month mark, LaborMax Staffing transitions new hires right into a management initiative studying path, which focuses on the necessary expertise that staff have to turn out to be higher leaders. This initiative shouldn’t be restricted to managers however is obtainable to all staff, fostering a tradition of steady enchancment and management improvement.
Suggestions and adaptability are the important thing to profitable onboarding
Crouse additionally mentioned the significance of follow-up conferences on the 2-month or 3-month mark, which is a crucial interval for brand spanking new hires. Scheduling these one-on-one conferences may help L&D acquire readability and ask questions on every worker’s onboarding expertise, whereas figuring out data or ability gaps that may be addressed with personalised assist.
This and different extra formal steady suggestions strategies preserve LaborMax Staffing’s onboarding program related and responsive, defined Crouse. “I’m continuously asking for suggestions. I’ve a survey that’s simply arrange, and anytime somebody can fill that out, it simply will get emailed on to me.”
Dr. Stefaniak and Crouse additionally mentioned the significance of being versatile and keen to adapt the onboarding course of, primarily based on suggestions obtained or metrics collected. “Don’t be afraid to be versatile and adapt and sort of let go of what you assume the method is meant to be,” Crouse suggested. As a crew of 1, Crouse harassed the significance of flexibility for her onboarding program. Small groups could have to pivot or change their method rapidly, so staying adaptable is essential.
Various studying codecs can improve engagement and retention
The webinar showcased how LaborMax Staffing makes use of a wide range of studying codecs to maintain staff engaged all through the onboarding course of – from movies and dwell instructor-led trainings, to pre-recorded podcasts. Crouse highlighted how well-received LaborMax Staffing’s personal inner podcast was. The podcast, “Optimize Your Operations, The Max Perspective” acquired a lot buzz that Crouse had inner leaders attain out with new matter concepts for future episodes. An off-the-cuff and enjoyable method utilizing multimedia codecs, she argued, is what has helped LaborMax Staffing staff really feel extra linked to the corporate and higher perceive how their roles play an element in it.
To discover extra finest practices for personalizing, scaling, and enhancing your onboarding technique (even if you happen to’re a crew of 1!) watch the recording of “Prepared, Set, Go: Driving Productiveness, Retention, and Time to Worth with Steady Onboarding” right now
